Londoners, we know the drill. Someone, somewhere, will say it’s only a drizzle, and as if on cue, the heavens open up.
In just a matter of seconds, your flat starts to look like the Thames. And that entire life you’ve worked hard for is suddenly underwater. But hey, what else can we do but start over, and start over the right way?
When emergencies like this happen, it’s crucial to have the right experts on speed dial. Our team selected flood restoration services in London that show up, do the job, and let you get things back to normal.
For consistent reliability, here’s who to check out.
How much do flood restoration services cost in London?
How we chose the best flood restoration services in London
Experience and expertise: We looked into each company’s track record and years in service. Reputable businesses have a solid history of successful services.
Range of services: We ensured each company offered key services, including water extraction, mould remediation, structural repairs, and emergency support.
Customer service: We reviewed the communication and support provided by each company. We preferred those that are clear, professional, and helpful in any case.
Pricing: We assessed how clear and fair the pricing was for their services. Transparency and honest quotes were also considered.
Response and availability: We evaluated how quickly the company is able to handle emergencies. Flexibility in scheduling services was also considered.
1. Flood Doctor Ltd
Location: 85 Tottenham Ct Rd, London
Contact: +44 20 8528 3311
Opening Hours: Open 24 hours
Flood Doctor offers a wide range of services. They’re a versatile choice for most clients, being able to handle both residential and commercial clients
Looking into their track record, the quality of their work is excellent. Clients we talked to said mould was completely removed, and properties were left clean and safe.
Their solid approach makes these things possible. Initial surveys and reports are thorough. They’re almost always able to find hidden damage as well.
We liked that their rates are competitive. Quotations were also clear without any hidden fees. When compared to the quality of work, they’re definitely worth the money.
Their team is also punctual, with prompt support offered across all communication channels. Empathy is also evident, as clients said they were helped get through stressful situations.
There were just a few issues with scheduling at times. For instance, complexes and multi-property projects may find it hard to secure bookings.
There were also reports of work not being able to push through after the survey. This, of course, depends on the situation.
Exceptional and extremely efficient work
“We had a very positive experience with Flood Doctor and their service was exceptional. We contacted them following a sewage incident that had flooded 2 bathrooms. They provided great communication and detail of their approach, left everything sparkling clean and smelling lovely and were extremely efficient. I would highly recommend Flood Doctor who have very reasonable prices and a professional team!”
Alan | Google Review
Fantastic from start to finish
“I contacted Flood Doctor approx. 2 months ago following a fire at our property. To date I am very satisfied with their work. From the initial clean up, strip out and now reinstatement they have been fantastic. All at a reasonable price and in a friendly manner. I would definitely recommend them to anyone.”
Alexis Mitchell | Google Review
2. Water Damage Repairs
Location: Suite 517, 165 The Broadway, London
Contact: +44 20 3011 3238
Opening Hours: Open 24 hours
Water Damage Repairs has an impressive history of managing both residential and commercial projects. They’re an FCA-authorised company, which proves their compliance with insurance standards.
The quality of their work receives consistent praise from clients. They’ve noted that repairs were done neatly and the property was even restored to its original condition.
In a few cases where issues arose, they were dealt with immediately.
We absolutely love that they take complete ownership of every stage of the process. For instance, they take over whenever delays arise from the insurer’s end.
Pricing is within average, with transparent quotes and well-detailed breakdowns.
Communication was pretty easy with them, too. We find them to be quick with follow-ups, offer helpful explanations, and maintain consistent updates throughout the process.
The only issue we heard involved delays, mostly in complex cases where the speed of working with an insurance adjuster matters.
Availability during a flood crisis isn’t always guaranteed as well. We recommend always having a backup company in mind.
Responsive, helpful, and professional
“I was a bit apprehensive at first, but I’m very pleased we used Allpropertyclaims when we had flood damage. They were responsive, helped us every step of the way, and the actual works were professional. And the whole process took about 8 weeks.”
Wessel van Rensburg | Google Review
Great attention to detail
“Excellent service from start to finish. After a major water leak at my property, the team handled all repairs and redecoration quickly and to a high standard. Professional, efficient, and great attention to detail—highly recommend.”
Jacqueline Wood | Google Reviews
3. North London Fire Flood Restoration
Contact: +44 20 8340 8338
Opening Hours: Monday – Sunday: 4:00 AM – 11:00 PM
North London is a family-run business that offers disaster recovery services. They offer pretty much every restoration service, including those for flood damage, fire damage, and mould removal.
Their response time is fast. Their team often arrives on site quickly, enabling them to do prompt assessments and start the recovery process immediately.
Communication is excellent throughout the process. They provide consistent updates via WhatsApp, so clients are always in the loop with stages.
We have no qualms about their pricing too, as they’re fair. Quotes are also transparent and honoured (unless, of course, hidden damage arises that needs remediation).
Quality of work is solid, with high attention to detail during restoration. In some cases, they even return to fix minor issues free of charge.
The only thing missing for us was details on their workmanship guarantee, as there aren’t enough details for assessment.
Coverage area in Central and North London may also be limited for clients outside these areas. We do recommend giving them a call to confirm if they can accommodate you.
Fast, accurate, and professional
“I have used many restoration/disaster recovery companies over the years and Fire/Flood stand out in my experience as the best without a doubt. Fast, accurate, professional, experienced, good communication. They are excellent at what they do and we will use them again. What more could you ask for – except not having a disaster in the first place!”
dannyarch | Google Review
Professional and reassuring
“Fire Flood Restoration was fast to respond and thorough. Their understanding, professional nature and reassurance is next to none.”
Susie Ray | Google Review
4. Mr Flood ltd
Location: 124 City Rd, London
Opening Hours: Open 24 hours
Mr Flood offers comprehensive flood restoration services. Among their offerings are emergency flood response, water extraction, and full structural repairs.
We like that the company maintains a 24/7 rapid response system. They often arrive within an hour of a call, even during late-night emergencies.
They use advanced leak detection technology, including thermal imaging, moisture meters, and industrial dehumidifiers. This ensures precise diagnosis and verified dryness.
Communication is transparent and supportive. Clients are informed at every stage, giving crucial updates during key progress stages.
Clients also appreciate the competitive and fair pricing, which is often significantly lower than other companies’ quotes.
They also offer valuable post-service support. They offer continuous advice, consistent follow-ups, and future maintenance recommendations (when needed).
For complex jobs, however, you may need to book in advance. As with most contractors, emergencies are often prioritised, so availability can be limited.
Emergency callout fees may also be higher than those of other competitors, especially during flood seasons.
Excellent customer service
“Mr Flood and his team deliver excellent customer service. Very polite and helpful, keeping us updated throughout our project, even when I had multiple questions. Went above and beyond, doing additional tasks to ensure a great finish. Patrick has a professional approach and clearly knows his stuff. The team cleared up after themselves really thoroughly and our place has been left looking very smart. Would use them again.”
Katherine Baker | Google Review
Very helpful and thorough
“Mr Flood has been very helpful, with continuous support even after receiving services. Mr Flood is very thorough with their explanations and drafting emails, as well as answering any queries. All works were carried out promptly and swiftly, with results delivered the next day”
M L | Google Review
5. Disaster Care Capital Ltd
Location: Unit 3, 4 & 12B, Set Star Estate, Transport Ave, Brentford
Contact: +44 20 8568 8111
Opening Hours: Open 24 hours
Disaster Care offers a wide range of services for both homes and businesses. They handle everything from leak detection to full restoration.
The company won us over with their fast and reliable emergency response. Water is contained immediately to minimise damage and start the drying process.
We also like that they prioritise deep drying. They’re able to achieve this through the use of professional-grade equipment, such as dehumidifiers, HEPA filters, and thermal cameras.
We liked their communication too. They clearly explain each step of the process, providing detailed damage reports that simplify insurance claims.
The value for money is great. Rates are competitive, and the company delivers high-quality results.
Everything is also finished on time, so clients don’t have to fret about unnecessary costs or delays.
It’s just important to know that there are times when their response may be delayed. We also heard a few reports of poor follow-ups after a non-emergency booking.
These are very rare cases, though, and the majority of the impression is still positive.
Hard-working and diligent
“Following a house flood last year, the staff from Disaster Care Capital have been amazing. From clearing out the damaged items to stripping out the property, they have been hard working and diligent. A big thank you to Ali, Goran and all the team who have made an nightmare less stressfull.”
Barbara Sharma | Google Review
Great attention to detail
“Great service. I had a flood late on a Friday evening and Disaster Care Capital were able to assist immediately. Communication was prompt and clear and they arrived with drying machines asap. Highly professional, they took time to answer all my questions, and the damage report was highly detailed, which made it easy when dealing with my insurance company to handle the claim.”
Kenny Mathers | Google Review
