Worst-in-the-world traffic. Narrow streets. Road repairs. The M25. Transport strike threats. That’s London for you, folks!
Trust me, I know—my job requires me to traverse these roads regularly.
“So, how do you get by?” is the most common question I hear whenever the topic of getting around London comes up.
Well, I keep my fingers crossed and hope some bloke doesn’t do something to ruin my work trips! If that doesn’t work, I also keep a handy list of car service providers to help me sensibly avoid that possibility.
If you’re like me and want to arrive at a destination stress-free, this list will be your lifeline. May it serve you well as it has served me!
How we chose the best car services in London
•Reliability: We ensured that the services we included are reliable by evaluating their overall performance.
•Value Per Price Point: We believe that value must be relative to the price point. That’s why our list includes both the high and low ends of the price spectrum.
•Customer Review: We asked colleagues and friends, tried the services ourselves, and researched online customer reviews to balance perspectives.
•Cleanliness: A great ride includes satisfactory car condition and driver appearance. We assessed cleanliness during the time we tried the services ourselves, ensuring that it met our standards.
•Customer Service: We looked for services that included attentive drivers, responsive support staff, timely arrivals, and effective resolution of any issues.
1. Airports Taxi Transfer

Address: 115 The Beaux Arts Building 10-18 Manor Gardens
Phone: +44 020-3393-9943
Airports Taxi Transfer is my go-to budget car service whenever I need to go overseas or fly from Heathrow. Their drivers are punctual, polite, and quick with luggage assistance.
Other fellow travellers we talked to also liked the reasonable costs and hassle-free booking system. What’s more, we all agreed that the company’s quick refund policy is notable.
However, there were some occasions when their service was less than perfect. I once had a hair-raising ride when the car left the traffic and sped through the idle countryside.
Plus, in our interviews, some customers mentioned that the company doesn’t adequately address the special needs of the elderly, disabled people, and small children. One customer talked about being dropped in the parking lot even though their companion walks with a cane!
Well, other than the aforementioned, we think the company’s pros are a sweet deal!
2. Blackberry Cars

Phone: +44 0207 254 3344
Website
Blackberry Cars is what my colleagues and I usually recommend to people visiting from overseas due to the competitive rates.
The prices indicated on the website are transparent. This allows customers to book a fixed-rate ride from Point A to B without worrying about hidden charges.
Plus, booking is quick. Even better, their customer service representatives are responsive and accommodating to various requests and changes.
While their drivers are generally professional and on time, a few have provided less-than-stellar service. Some customers we’ve interviewed reported instances of distracted driving and inconsiderate attitudes of drivers.
For instance, a co-worker’s aging parents were dropped a distance away from the terminal!
One major drawback is the company’s procedure when their schedules are full. Drivers sometimes cancel services a day in advance due to overbooking.
Communication was great!
Fantastic experience with Blackberry cars today! We were traveling from London Heathrow airport to a hotel in Southampton before a cruise. I reserved a car a few months ago with Blackberry cars. Communication was great…
- Michele B., Google Review
Reasonable cost
My family used Blackberry Cars for transportation to and from Heathrow to our accommodations while in London on spring break last week. I booked with them because the cost was very reasonable for a group of 6 and they had good reviews…
- Kenya S., Google Review
3. First Class Chauffeurs

Address: 5 Hambleton, Burfield Road Old Windsor
Phone: +44 020-7101-3322
Business hours:
- Mon-Fri: 8:00 AM – 8:00 PM
- Sat-Sun: 9:00 AM – 8:00 PM
First Class Chauffeurs or FCC as some customers call it, is my employer’s first choice of provider for our VIP clients.
Catering mainly to the deep-pocketed, FCC’s white-glove services are quite steep for regular folks. However, this might be the cost of having complete reliability when you want to avoid any transportation mishaps!
Such a level of service makes them popular for business meetings, financial roadshows, and other events of the powerful. It’s no wonder my employer is a repeat customer, utilising most of all FCC’s concierge services.
In addition to exceptional service, the company’s drivers are notably accommodating—they open doors for you! They’re also impeccably dressed and well-informed about London roads.
Furthermore, this car service’s stellar reviews online are worth noting. They seem to have amassed only glowing feedback!
However, a few chaps can be tight-lipped at first, but this seems understandable given their policy of discretion.
Great experience with first class chauffeurs.
They are the upmost professional and friendly company I have worked with this far, and had nothing but good experiences. I would definitely recommend choosing them for your luxury travels!
- Anas S., Google Review
Drivers are always top-notch!
I’ve been using First Class chauffeurs for almost 2 years now and they were always on time and vehicles are always kept in extremely clean condition as well as drivers are always top notch professional and polite. Would absolutely recommend them to anyone!
- Romans A., Google Review
4. Umbrella Transfers

Address: 6-9 The Square, Stockley Park
Phone: +44 (0)20-8004-5001
I frequently use Umbrella Transfers for most of my regular business trips because of their affordable service. Their fees are also transparent and can be quickly estimated on their website.
Beyond competitive pricing, I like that they maintain clean cars and provide water bottles during the ride. Plus, their drivers are helpful in resolving any issues that may arise.
However, the staff support leaves much to be desired. Arranging for a child seat can be quite challenging.
Additionally, some customers expressed their dissatisfaction with certain aspects of the service in our interviews. They reported issues such as last-minute cancellations, instances of overspeeding, and tardiness.
All in all, we placed Umbrella Transfers on our list because of their good deals for business trips and other convenient features.
Highly recommend!
A big thank you to our driver David! He was everything we needed a driver to be; punctual, courteous and exceptional driving skills. We will definitely be booking with Umbrella again, and we will be requesting David. Highly recommend.
- Pam B., Google Review
Everything went smoothly.
I recently used Umbrella Transfers for my airport transfer in London, and I couldn’t be more satisfied. From the moment I booked my Gatwick Airport Taxi to the punctual and professional service at the airport, everything went smoothly. They also offer Heathrow Airport Taxi services, which I will definitely try next time.
- Ashley R., Google Review
5. EG Chauffeurs London & UK Wide

Address: 239 Kensington High St.
Phone: +44 020-7117-2905
Business hours:
- Mon-Sat: 8:00am – 8:00pm
- Sun: 9:00pm – 5:00pm
EG Chauffeurs is a well-established London-based chauffeur company that provides professional and discreet chauffeur services to business and leisure travellers who value professionalism. With their headquarters in London and trusted and vetted partners around the UK, they can serve you in all major UK cities, including London, Oxford, Manchester, Edinburgh, Glasgow, Ireland, and more.
Award-Winning Chauffeur Company
Enjoy the luxury experience from door to door with an award-winning service. To date, the company has won 8 awards, including The Best Chauffeur Company for four consecutive years, 2021 – 2024, by the World Luxury Travel Awards on a global scale, and they are rated as the UK’s #1 chauffeur company on Trustpilot. This demonstrates their sustained commitment to excellence, providing the best chauffeur experience to their valued clients and partners.
Their chauffeur services include, but are not limited to:
- One-way or return trips and intercity travel
- By the hour (As Directed Service)
- Airports Transfers in London – UK Wide
- Private charter chauffeur transfers
- Business and corporate travel
- Corporate and sports events
- Financial Roadshows
- Sightseeing tours in London – UK-wide.
- Shopping Trips
- Seaport and Cruise Transfers
- Wedding Car Hire
- Travel to Europe and vice versa
EG Chauffeurs only uses luxury and prestige vehicles, including Mercedes S Class, BMW i7, Mercedes V Class, Range Rover, Bentleys, and Rolls Royce. Their fleet consists of over 65 vehicles driven by professional chauffeurs who have been in the industry for a decade, and they have the ability and resources to cater to any small or large corporate and sporting events. Whatever the occasion, EG Chauffeurs can provide the perfect luxury chauffeur-driven vehicle to suit your travels.
Outstanding service
Outstanding service you can trust that will give you exactly what you need and when you need it. I needed to travel from London to Chester and it was vital that the pick up was on time and flexible and it was.
- Craig J, Google Review
The only car service to trust
The only car service to trust in London. After several years of cooperation I can honestly say they have never let me down. Extremely professional, attentive, and reliable.
- Alexander S., Google Review